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June 7-10, 2021

The Michigan County Medical Care Facilities Council (MCMCFC) invites you to attend the 2021 Spring Management Conference! This year's conference will be held virtually on June 7-10. The virtual conference platform will provide attendees access to live-streamed sessions, virtual exhibit booths, networking opportunities and much more! This year's conference offers up to 15 Contact Hours. Attendees can identify how many contact hours per session in the agenda below.

With any questions, please contact Andrea Starmer at conference@mcmcfc.org

Pricing / Payment

Member Non-Member
$130 $200

Payment of registration and event fees must be made within 30 days of registration to avoid cancellation.

Checks may be mailed to:
(MCMCFC, 100 W Michigan Ave, Suite 200, Lansing, MI 48933)

Continuing Education

This year's conference offers up to 15 Contact Hours. Attendees can identify how many contact hours per session in the agenda section.

This activity has been submitted to the Ohio Nurses Association (ONA) and National Association of Long Term Care Administrator Boards (NAB) for approval to award NHA continuing education credits and nursing contact hours.

Requirements for Successful Completion:

In order to receive credit for successful completion of educational sessions, all attendees must:

  • Attendance at one or more sessions
  • Attend each session in its entirety
  • Complete electronic session evaluation via the event platform

Refund Policy

Registrants for this must submit requests for refunds in writing to conference@mcmcfc.org. Requests for refunds must be received at least two weeks prior to the program and will entitle registrant to a full refund less a $50 processing fee. You must notify us at least two weeks prior to the program to request a refund of the registration fees.

Substitution of registration is permitted prior to May 24, 2021. Only one substitution is permitted per original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with that substitution as well as updating any contact/demographic information. Please email substitution requests to conference@mcmcfc.org.

Agenda and Descriptions-01

The agenda below is continually updated. All times are listed in Eastern time zone.
Click on the tabs below to preview the session, speaker and contact hour information.

Monday, June 7

9:00 – 10:00 am - It Starts with Us

Vic Verchereau, LUTCF, LLIF

Speaker Bio: Vic Verchereau (VER-SURE-ROW) enjoys speaking to audiences throughout the country and challenging them to stay positive, be engaged and live a life that makes a difference. Vic has spent his career helping organizations achieve excellence and to deliver on their mission.  He has led sales teams from last place to his company’s highest levels. Setting standards of success that had never been reached. He has served in an executive leadership role of a 3.5 billion-dollar organization, building brand awareness, gaining market share and implementing significant community programs with NBA, NFL and NCAA teams. As the leader of a 450-member sales force, he dramatically reaffirmed the mission of serving the client first and building on the organization’s goals!  He hosts the top rated show, the Leadership Lowdown on the Michigan Business Network. His energy is infectious, and his insight is sought all over the Midwest.  Please welcome the president of North Star Inspiration…..  Vic Verchereau (VER-SURE-ROW).

Session Description: Waiting for inspiration? Waiting for someone to lift you up? Looking for a leader? Help is on the way...But in the meantime, let's take some action on our own! It starts with us! Making positive decisions and deciding that we will be the difference maker in the world! This is a great start to the conference to showcase the power of thinking right and the conscious choice to focus on those things we can control and the positive outcomes we can generate with new thinking! Pollyannish? Scientist now say that positive attitudes "can be learned, just like knitting". Let us learn a new craft...It might be just what you have been looking for!

After attending this session, learners will be able to:

  • Identify ways of dealing with stress
  • Determine tactics for dealing with difficult people and situations
  • Develop a plan for coaching to embrace positive cultures

Contact Hours: 1

10:30 – 12:30 pm - Making Sense of Pain Through Science and Stories

Joletta Belton, MSc

Speaker Bio: Joletta is a storyteller, advocate, and educator. She makes sense of her pain through science and stories on her blog, MyCuppaJo.com, and is co-founder of the Endless Possibilities Initiative, a nonprofit organization with a mission of empowering people living with pain to live well. Both projects were born of her experiences living with chronic pain. Her desire to understand her pain led her back to graduate school, where she earned her MSc in human movement and studied pain science. Joletta is now an advocate for advancing the integration of the lived experience into the study, research, and treatment of pain, which led to her positions as co-chair of the Global Alliance of Partners for Pain Advocacy (GAPPA), a task force of the International Association for the Study of Pain (IASP), and as the first Patient and Public Partnerships Editor for the Journal of Orthopaedic and Sports Physical Therapy.

Session Description: Chronic pain is common, and complex. This session will briefly explore current pain science and how to put that knowledge into practice through narrative approaches and supported self-management strategies that can improve pain self-efficacy and quality of life.

After attending this session, learners will be able to:

  • Understand modern pain science
  • Identify pain-management tools to improve pain self-efficacy and quality of life.
  • Develop a narrative approach and supported self-management strategies for pain management

Contact Hours: 2

1:30 – 2:30 pm - State Legislature 101

Meghann Keit-Corrion

Speaker Bio: Meghann Keit-Corrion is a Government Affairs Associate with MCMCFC/MAC.  She joined MAC in September 2017 from the office of Sen. Jim Stamas. Keit-Corrion also worked for Stamas when he served in the Michigan House and for the Midwest Strategy Group in Lansing, where she was a legislative analyst. She has a B.A. from Michigan State University and in spring 2017 was a policy fellow at the Center for Healthcare Research and Transformation at the University of Michigan.

Session Description: Whether you’ve been a member of MCMCFC for a long time or new this year, this session will help you understand the ins, outs, ups and downs of the policy making process in Lansing. By employing this knowledge, you will better success in advancing policy, have more informed discussions with your state legislators and be able to explain the process to your others. Meghann Keit-Corrion with the MCMCFC government affairs team will break down the legislative process, go though terminology that will enhance your understanding of state policymaking and give you the real life version of “How a Bill Becomes a Law” in Lansing. An in- depth overview of the state annual appropriation process and the inside scoop of budget negotiations will be provided during this session.

After attending this session, learners will be able to:

  • Understanding of the legislative process and terminology
  • Identify the advantages of advocacy in state policymaking
  • Understand the state annual appropriation process and the basics of state budget negotiations

Contact Hours: 1

3:00 – 4:00 pm - Board Meeting

Tuesday, June 8

9:00 – 3:30 pm - Labor and Employment Issues in a Post-Pandemic World

Steve Girard, BA, JD

Speaker Bio: Steve Girard has represented private sector businesses, healthcare organizations, and municipal entities in the full range of labor and employment matters for over thirty years. He has served as General Counsel to the MCMCFC for over twenty years.

Session Description: Each session will focus on a labor or employment issue that needs to be addressed by county medical care facilities once COVID planning is no longer the focus of all facility planning and attention.

Session Times:

  • 9:00 - 10:30 AM
  • 10:30 - 11:30 AM
  • 1:00 - 2:00 PM
  • 2:30 - 3:30 PM

After attending this session, learners will be able to:

  • Identify and create a plan for resolving specific labor and employment problems that effect liability, or employee retention and recruitment.

Contact Hours: 4 (1 hour per session time)

Wednesday, June 9

9:00 – 10:30 am - Reimbursement Update

Jon Lanczak, MBA

Speaker Bio: Jon Lanczak is a Principal with Plante Moran, PLLC and has more than 10 years of experience providing consulting services in the finance and reimbursement arena to health care organizations, with a specific focus on senior living and post-acute care providers. Consulting services include but not limited to; market studies, financial feasibility, reimbursement analyses, cost report preparation, operations, and strategic planning. Jon has provided these consulting services to numerous post-acute, long-term care, continuing care retirement communities, and hospital long-term care facilities involved in an expansion of services and other asset repositioning strategies in the State of Michigan and the Midwest Region. He has also performed reimbursement analysis including preparation of Medicaid and Medicare cost reports for senior living Skilled Nursing Facilities including multi-facility organizations, and Home Health & Hospice providers, and benchmarking analysis. Jon is also the Plante Moran firm liaison for development and maintenance of the Plante Moran EDGE benchmarking and market integration databases. Jon received his undergraduate degree from Michigan State University with a major in Accounting and a Master of Business Administration from Walsh College.

Session Description: The session will cover the current state of the reimbursement environment for Medicaid, Medicare, and Managed Care and provide information that will assist facility operators and administrators with navigating current environment, the future state of reimbursement, and help them achieve financial success now and into the future.

After attending this session, learners will be able to:

  • Have needed information to successfully navigate any Medicaid reimbursement and provider tax program changes for SFY 2021.
  • Gain a better understanding of the potential transition from a cost-based reimbursement environment to a new reimbursement model and how it may impact SNF operators in Michigan.
  • Learn of some strategies and best practices for effectively maximizing Medicare reimbursement through the Patient-Driven Payment Model (PDPM) and Value-Based Purchasing Program (VBP).

Contact Hours: 1.5

11:00 – 12:30 pm - Medical Care Facilities & Cybersecurity - Protecting your Network and Residents

Jeff Havens, Carl Schneider and Matt Lancaster

Speaker Bios: Jeff Havens joined Common Angle in 2016 after a 32 year career in the medical field, including the last 15 years as an administrator / practice manager. Jeff serves as an Account Executive at Common Angle.  His experience with HIPAA compliance, operational efficiencies, and medical management best practices pre-Common Angle, and his five years of experience in IT best practices, Cyber Security, and Emergency Preparedness / Disaster Recovery gives our partners a valuable resource to consult with.

Carl Schneider oversees a staff of 14 full time senior and junior technicians, and has 11 years of experience in the Cyber Security, IT Support, and network architecture and administration fields. He serves as Director of Technical Operations at Common Angle and is a certified IT Project Manager with advanced certifications in SonicWall, Cisco, VMware, and Microsoft, to name just a few. Carl’s experience with complex networks, safeguards, and advanced security measures ensures that our partners meet or exceed the standards necessary to protect their networks.

Matt Lancaster is the Director of Business Development with Common Angle and has 13 years of experience in the IT field.  He is a certified IT Project Manager. Matt oversees the day-to-day business operations of Common Angle, andin addition to his Directorship responsibilities.  He ensures that all of our partners are supported according to best practices, including Emergency Preparedness / Disaster Recovery, HIPAA compliance, and security services.

Session Description: Join us as we work to understand how your facility SRA and emergency Preparedness & Disaster Recovery Plan can mitigate the impact of cyber crime.

After attending this session, learners will be able to:

  • Understand the link between your facility SRA, Cybersecurity / Cyber Terrorism policy, and Emergency Preparedness / Disaster recovery Policy should work together to provide a comprehensive solution and response to cyber crime
  • Develop tactics to strengthen plans to mitigate cyber crime

Contact Hours: 1.5

1:30 – 3:00 pm - Not a Matter of If but When

Kevin Evans, NHA, CEA

Speaker Bio: Kevin Evans, Executive Director at Martha T. Berry Medical Care Facility,  has been in long term care since he was 12 years old when his mom, a LTC Director of Nursing, had him "volunteer" to help her on weekends as a candy striper. Kevin has taught the prep classes for Nursing Home Administration for 12 years, and for 14 years has been the expert witness for the state of Michigan enforcement division. He has both testified on behalf of the state attorney general and been investigated, which makes him imminently qualified to teach this segment.

Session Description: Every Administrator can be put on the hot seat, as advocacy groups file complaints against administrators based upon 2567s citations. We will walk you through what the rules say about your role, what to stay focused on, and why it is important to frame the defense by not being defensive, but informative.

After attending this session, learners will be able to:

  • Define tools to address complaints in an informative way
  • Understand the role of the administrator and staff when a complaint is filed
  • Identify the main principals of focus when reviewing complaints

Contact Hours: 1.5

Thursday, June 10

9:00 – 10:30 am - Quality Measures: Processes for Continuous Improvement

Carrie Hensel, Donna Drzinski, PTA & Kim Murphy, OT

Speaker Bio: Since 2016, Carrie Hensel has served in her marketing role with Therapy Management, Inc. and helped the company steadily grow. Her responsibilities include branding, content creation, marketing, sales, and account management. She excels at developing marketing tactics for TMI, as well as for its SNF and AL partners. Carrie holds a BS in Chemistry from Albion College and a BFA (Painting & Drawing) from the University of Michigan. She has worked in the sciences & healthcare, owned a marketing company, and consulted across industries with a focus on translating complex information (CMS data, continuum of care, regulatory information, etc.) so it is relatable and readily understandable, both verbally and visually.

Donna Drzinski has worked with Therapy Management, Inc. since 2009 with her responsibilities and title steadily increasing over time. Today she plays a key role on the company’s leadership team and oversees therapy teams at more than a dozen skilled nursing facilities across southeast Michigan. In 2020, Donna was awarded the Emerging Leader award with LeadingAge Michigan. She has degrees from Henry Ford Community College (Associate - Physical Therapy Assistant; Associate – Science). Prior to joining Therapy Management, she worked for large contract rehabilitation companies and served as Activities Director for two local nursing homes.

Since 2008, Kim Murphy, OT, has served as President of Therapy Management, Inc. where she has nurtured strong relationships with customers resulting in year over year growth for the company. Kim's professional career has spanned numerous roles in healthcare including direct occupational therapy treatment and management of therapy teams in various settings (hospital, outpatient and skilled nursing). Prior to joining Therapy Management, Inc. Kim honed her leadership skills in roles of increasing accountability with three national contract rehab companies. Kim received a Bachelor’s Degree of Science in Occupational Therapy from Eastern Michigan University. Since college, her clinical focus has been on the geriatric population, with special certification in management of adult neurological deficits.

Session Description: As Quality Measures set by CMS continue to evolve, facilities may notice changes to their QM scores. This session will address the following questions: What has recently changed with CMS Nursing Home Quality Initiative? How can we monitor and improve metrics on Care Compare & elsewhere? How has therapy adjusted with PDPM, CMS quality ratings, and QAPI guidelines? What are best practices for reporting mechanisms, IDT collaboration, goal setting (especially for Section GG), review of preview reports (eg. CASPER), and other approaches for continuous improvement?

After attending this session, learners will be able to:

  • Understand the recent changes to Nursing Home Quality Initiative.
  • Identify adjustments to therapy with PDPM, CMS quality ratings, and QAPI guidelines?
  • Develop best practices for reporting mechanisms, IDT collaboration, goal setting, and review of reports

CE Hours: 1.5

11:30 – 12:30 pm - Lunch and Learn

1:00 – 2:00 pm - My Aircraft!

Victor Vercherau, LUTCF, LLIF

Speaker Bio: Vic Verchereau (VER-SURE-ROW) enjoys speaking to audiences throughout the country and challenging them to stay positive, be engaged and live a life that makes a difference. Vic has spent his career helping organizations achieve excellence and to deliver on their mission.  He has led sales teams from last place to his company’s highest levels. Setting standards of success that had never been reached. He has served in an executive leadership role of a 3.5 billion-dollar organization, building brand awareness, gaining market share and implementing significant community programs with NBA, NFL and NCAA teams. As the leader of a 450-member sales force, he dramatically reaffirmed the mission of serving the client first and building on the organization’s goals!  He hosts the top rated show, the Leadership Lowdown on the Michigan Business Network. His energy is infectious, and his insight is sought all over the Midwest.  Please welcome the president of North Star Inspiration…..  Vic Verchereau (VER-SURE-ROW).

Session Description: There may be co-pilots and crew, but in the end, there is only one pilot! As the storms come and go, the need to take on the challenges, stay the course and get the right results has never been greater! Challenges keep coming and with all the issues that this dynamic industry works through, the key is to focus on the important versus the urgent. Under the pressure and countless unexpected events, the need for a team minded culture and managing through crisis is crucial! As the conference come in for a landing, let's get ready for take off! This is going to be a great journey!

After attending this session, learners will be able to:

  • Identify ways of dealing with stress
  • Determine tactics for dealing with difficult people and situations
  • Develop a plan for coaching to embrace positive cultures

CE Hours: 1