Webinar Series Website Header

Michigan County Medical Care Facilities Council (MCMCFC) is pleased to offer the MCMCFC Summer Management Webinar Series. All webinars are complimentary and will be held on Tuesdays at 12/noon ET beginning June 29 - September 28.

Continuing Education:

For the live webinars: This nursing continuing professional development activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91) This program has been approved for Continuing Education for 10 total participant hours by NAB/NCERS—Approval #20220628-10-A75878-DL.

For on-demand webinars: For the live webinar: This nursing continuing professional development activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91) This program has been submitted for (but not approved) for Continuing Education for 10 total participant hours by NAB/NCERS—Approval #20220628-10-A75878-DL.

Disclosure Statement:

There is no conflict of interest for anyone with the ability to control the content of this activity.

Requirements for Successful Completion:

In order to receive contact hours for successful completion of each educational sessions, all attendees must:

  • Watch/participate in one or more sessions.
  • Complete electronic session evaluation per session.

Attendees will be able to download their certificate after submitting the evaluation.

These live webinars will be recorded and offered on-demand until 6/28/2022. To learn more about each webinar and the speakers, view the information below.


How to Project Your Five Star Rating Proactively

Tuesday, July 27 | 12:00 PM

Vickie Burlew, RN, LNHA

We begin this session by identifying the Three Elements of the Five Star Rating System and explaining how each is calculated. Next, we provide you with a tool that assists you to track your stars in real-time. You will learn where to find the data that you need to enter into the tool, how to enter it, and how to use the resulting information to identifying the areas "ripe for improvement.


Using the IDR / IIDR Process to Improve Resident Outcomes and Nursing Personnel Performance

Tuesday, August 3 | 12:00 PM

Douglas Campbell RN, BSN, CDONA/LTC, NHA

This session is designed to educate the audience on the IDR/IIDR process and the elements of developing the dispute resolution arguments. The audience will be educated on looking at the citation examples and looking at areas of dispute. They will be educated on how to gather information and the data needed in order to dispute a survey citation example. The audience will learn the importance of exploring the standards of practice, comparing it to the facility policies and procedures of the facility, and looking at the discrepancies discussed in your citation statement of deficiencies. The review of all of these elements will assist the audience in developing a process to improve resident outcomes and ultimately nursing personnel performance with the newly developed policies and processes that may have been necessary as a result of the IDR/IIDR process.


Structuring Your Nursing Department to Optimize Resident Outcomes and Improve CNA performance

Tuesday, August 17 | 12:00 PM

Douglas Campbell RN, BSN, CDONA/LTC, NHA

This program is designed to provide the attendee with the tools to properly structure the nursing department to optimize resident care outcomes and improve RN, LPN, and CNA performance within the nursing department. We will discuss performance measures and the frequency they should be audited, why they should be audited, and who should audit them. We will also explore which unique position will be responsible for educating the auditors to optimize performance outcomes and bring efficiency to the nursing department by doing so.


The Hidden Cost of Employee Turnover

Tuesday, August 31 | 12:00 PM

Douglas Campbell, RN, BSN, CDONA/LTC, NHA

Median staff turnover at U.S. nursing homes was nearly 100%, with even less continuity at poorer performing facilities. Facilities with the lowest one-star rating had median turnover of 135.3%, while the best five-star facilities had turnover of 76.7%. Retention can save the expense and cost of filling open positions recently vacated. This expense includes advertising and recruiting costs, orientation and training costs, and the lower productivity of the newly hired.


The Silver Lining in the Pandemic - Lessons We Want To Carry Forward

Tuesday, September 14 | 12:00 PM

Vickie Burlew, RN, LNHA

The participants will brainstorm the changes in practice by the direct care givers that occurred during the pandemic that they want to carry forward. They will discuss what system changes need to be made to support those changes going forward and develop action plans to address the same.


Conducting Effective and Objective Interviews During Abuse / FRI Investigations as the Key to Communication with Certified Nursing Assistants and Improving Resident Care Systems

Tuesday, September 21 | 12:00 PM

Margaret Chamberlain, BA, JD and Kally Goodwin-Ratzloff

This session will cover how to conduct effective and objective interviews during Facility Reported Incident Investigations in a manner that protects the facility, meets regulatory requirements, and ultimately improves resident outcomes.


Reshaping Education in 2021

Tuesday, September 28 | 12:00 PM

Presenter: TBD

The participants will brainstorm the changes in practice by the direct care givers that occurred during the pandemic that they want to carry forward. They will discuss what system changes need to be made to support those changes going forward and develop action plans to address the same.