Speaker: Vicki Burlew, RN, LNHA

This interactive session shared best practices for 5 of the 5 Star MDS-based Quality Measures. Participants will have the opportunity to identify what is triggering Quality Measures in their homes and learn best practices to address these.

Speaker: Kendra Nicastro, BA

You’ve posted the job ads, had some fantastic interviews and are excited and relieved that your new hires officially said yes to the job offer. You even have the first week planned out. You’re off to a great start. But a strong onboarding plan is just one piece of the puzzle that makes up employee retention and satisfaction. How will you make sure your new hires continue to show up and thrive in the next 100 days? How will you proactively work to show them that they matter, and that you’re committed to helping them succeed and grow? In this session, we’ll focus on the link between onboarding and various strategies to retain and grow your staff.

Speaker: Vicki Burlew, RN, LNHA

In the previous session we learned tactics for “pre-boarding”, onboarding, and increasing employee satisfaction. Now we discuss what we are doing in our homes now and how to improve this. We create action plans to implement when we return to our homes.

Speaker: Vicki Burlew, RN, LNHA

This interactive session discusses the changes to the survey process and what is happening in your homes.